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Control Panel Features


Back to Email Overview

Webmail	Company Directory	Control Panel
Calendar	Spam Filtering	Group Lists
RSS Reader	Virus Scanning	Wireless Email
Contact Manager	POP/IMAP4/SMTP

Email administrators and private-label resellers have several levels of control over email domains, accounts, and feature settings—all controlled through the administrative control panel. Also, private-label resellers are able to offer their customers a control panel that is branded with the partner's logo and "look and feel," allowing them to offer their customers administrative access without revealing the outsourcing relationship. Email administrators can use the control panel to do the following:

Control Panel

View system alerts and status

Create and manage email accounts and aliases

Set up mail forwarding and vacation auto-responder messages

Adjust allocatable storage space on a per user basis

Manage alias assignments for a specific mailbox

Send email announcements to all users

Set up full-mailbox notification messages

Allocate storage blocks on a per domain and per user basis

Modify and reset usernames and passwords

Retrieve forgotten passwords

View current email account lists, sign up data, and login activity by domain

View user statistics, such as forwarding settings, login dates, and aliases

View system statistics, such as number of blocked spam, and virus messages

Configure spam sensitivity, cleanup, and Safe List settings

Add domains or email addresses to the Safe List or Blacklist

Subscribe users to specific RSS feeds

Restrict users from accessing the RSS reader

Create and manage company directories

Create and manage email administrators

Restrict or allow simultaneous logins by a specific administrator

Require an administrator to log in to the control panel from a specific IP (or IPs)

Request upgrades and manage account information

View and download support information

Submit upgrade requests for mailboxes and storage space

Request help from a Support Specialist

Receive product updates and service maintenance schedules

Update customer information, billing options, and payment intervals

Private-label webmail administrators can use the control panel to do the following:

Modify webmail interface designs (fonts, colors, HTML)

Customize the webmail login page

Re-direct login and logout pages for webmail user sessions

Format welcome messages for new users per domain

Create taglines, which will be included at the bottom of all messages sent from within webmail

Turn the online webmail help feature on or off

Replace the default support content with your company's support information and documentation

Please note: Private-label webmail sites are optional and available for an additional fee of $150 upfront and $100 per year to cover the annual SSL certificate renewal fee.

Private-label resellers can use the control panel to do the following:

Create and manage client accounts and email domains

Transfer a domain from one client to another

Assign mailbox storage sizes

Allocate storage for the specific users or the entire domain

Assign a max number of mailboxes for a specific domain

Create and manage private-label webmail sites

Create and manage email administrators—including the ability to disable and enable administrators

Access API documentation for integration with third party applications

Customize the control panel interface and the main page content